Shipping policy

Shipping Information 

Currently, we only ship within the United States.

With free standard shipping, you will receive your order 3-7 business days after your credit card has been approved, unless other shipping methods have been agreed upon. Orders with delivery to the east coast can take up to 7 days. Expedited Shipping 1-2 Business Days

Note that no product is shipped on Saturdays, Sundays, or on US Holidays.

Shipping Methods: UPS & USPS

Handling time: 1-2 days (Monday – Friday)
Transit time: 3-5 days (Monday – Friday)

Shipping Rates:

Shipping costs are calculated based on your order total. For orders below $100.00, the shipping fee is $6.50. Orders totaling $100.00 or more qualify for free shipping.  Expedited shipping fee is $19.90.

Shipping Status:

Once your order ships, you'll promptly receive a shipping confirmation email containing your tracking number.

In case you don't receive the shipping confirmation email immediately, don't worry! We are aware of the delivery date or date range provided at checkout, and rest assured, we will deliver the items within that timeframe.

Order Changes:

Please notify us immediately if there are any changes to your order. Please note that custom and pre-ordered pieces cannot be exchanged for other designs.

Item Not Received:

If you have successfully placed an order and still haven't received it, even though the tracking status indicates delivery, we recommend contacting the courier to locate your shipment. If the issue persists, kindly email us at info@transferfactorworld.com.

Tracking Your Order

You will receive an email notifying you once your order has shipped. The email will include a unique parcel tracking number. 

It can take a few days following order shipment before the tracking number becomes active on the courier's system. If the information is not available, please try again later. Please rest assured that the estimated shipping time is valid regardless of the tracking site updates.

Taxes

We are required by law to charge sales tax on all items purchased, unless in situations where it is not required by law.

For further inquiries:

If you have any further questions, please contact our customer services at:

Phone: +1 813-484-0891
Email: info@transferfactorworld.com