Refund policy
Please Read Our Return & Refund Policy Carefully:
Return:
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@transferfactorworld.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return questions at info@transferfactorworld.com
or Call 813-484-0891
How can customers return your products?
- By mail
How will customers get the return label?
- For defective products: In the box
- For customer remorse: Customer responsibility
What is the restocking fee?
- 10% restocking fee
The product conditions that we allow for returns:
- New or Used
Which Circumstances We Offer Return & Refund:
Wrong Product:
If you discover your order is flawed please contact us by mail: at info@transferfactorworld.com with photos of the wrong product, and we will provide a return shipping label. Once it is tracking, we will ship a replacement product immediately.
Exchange:
We only exchange products if they are defective or damaged. If you need to exchange your product for the same product please contact us by mail: info@transferfactorworld.com. We will process the free exchange.
Change Of Mind:
Change of mind is not acceptable. No return or refund will be processed. Please Note: Color, Size, and Texture.
Cancel The Order:
We usually ship the orders immediately,
Therefore, if you would wish to cancel your order please contact us immediately. We will send an involved participation by the processing department but we will not guarantee that you will always return the order once you receive the product.
Non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Ship Returns To: 9202 Freedom Hill DR Seffner FL 33584, United States
For further inquiries:
If you have any further questions, please contact our customer services at:
Phone: +1 813-484-0891
Email: info@transferfactorworld.com