Return Policy
We uphold a 30-day return policy, affording you ample time to request a return within 30 days of receiving your item.
Returns are only accepted if the item is in its original condition, unused or unworn, with tags attached, and in its original packaging. Proof of purchase or a receipt is necessary as well.
Initiating a return is simple. Get in touch at info@transferfactorworld.com. Upon acceptance of your return, we'll furnish you with a return shipping label and detailed instructions on where and how to dispatch your package.
NOTE: items returned without prior authorization will not be accepted.
Feel free to reach out to us at info@transferfactorworld.com for any further queries regarding returns.
How can customers return products?
By mail.
What is the restocking fee?
A 10% restocking fee may apply.
Accepted product conditions for returns:
We prefer that the product should be in the condition you have received
Wrong Product:
If you receive an incorrect order, kindly reach out to us via email at info@transferfactorworld.com with accompanying photos of the erroneous product. A return shipping will be issued to you. Once the return is tracked, we will promptly send a replacement product.
Exchange:
Exchanges are only facilitated for defective or damaged products. Should you require an exchange for the same product, please contact us at info@transferfactorworld.com, and we will process the exchange free of charge.
Change Of Mind:
Regrettably, change of mind returns are not entertained. No refunds or returns will be processed in such instances such as Pertains to color, size, and texture.
Order Cancellation:
Since we generally expedite order processing, please notify us immediately if you wish to cancel your order. While we will make every effort to halt processing, we cannot guarantee cancellation after the product has been shipped.
A refund will be issued once we receive and inspect the returned product.. Please allow 10 days for the refund to reflect in your bank account. Customer satisfaction remains our utmost priority.
Non-returnable items:
- Gift cards
- Downloadable software products
- Certain health and personal care items
To complete your return, a proof of purchase or receipt is required.
Phone Number: +1 813-484-0891
Email:info@transferfactorworld.com
Address: 9202 Freedom Hill DR Seffner, FL 33584, United States
The business hours are as follows:
- Monday to Friday: 9:00 AM to 7:00 PM
- Saturday: 9:00 AM to 2:00 PM
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