Shipping Policy
Order Processing Time
All orders placed before 5:00 PM are typically processed within 1-2 business days, Monday to Friday, from the time the order is confirmed. During peak periods or in the case of unforeseen events, processing times may be extended. Customers will be promptly updated about any delays.
Important Notes
- Preparing Time: This refers to the time required to complete and dispatch an order after successful payment confirmation.
- After Hours and Weekends: Orders placed after 5:00 PM or on weekends will be processed the next working day.
- Verification and Tracking: Once your order has been prepared and dispatched, you will receive a confirmation email with tracking information.
- Delivery Days: We do not dispatch or deliver on Saturdays, Sundays, or official holidays.
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Shipping Fees:
- Orders under $100.00 will incur a $6.50 shipping fee.
- Orders totaling $100.00 or more qualify for free shipping.
Standard shipping typically takes 3-5 business days. Delivery times may vary based on USPS guidelines and the destination.
Order Tracking
When your order is shipped, you will receive a confirmation email with a tracking number and a link to our tracking page. You can easily track your order using this information. For any queries or assistance, feel free to contact us at info@transferfactorworld.com. We strive to reply within 24 hours during our business hours of 9 AM to 5 PM PT.
Carrier Information
We exclusively use the United States Postal Service (USPS) for all shipping services.
Shipping Methods
All orders are delivered via USPS standard services. Delivery timelines are influenced by USPS guidelines and the delivery location.
Shipping Restrictions
- Continental United States: We deliver to all states in the continental U.S.
- Alaska and Hawaii: Delivery is available to Alaska and Hawaii; however, additional charges may apply. Please check shipping costs at checkout.
- International Shipping: Unfortunately, we do not offer international shipping at this time.
- PO Boxes: We cannot ship to PO Boxes.
Possible Delays
Please note that delivery may be delayed due to weather, natural disasters, or other unforeseen circumstances.
Address Updates
Once an order is in transit, we are unable to change the delivery address. If you need to cancel your order before it is shipped, contact us within 24 hours of placing the order at info@transferfactorworld.com. Our goal is to respond within 24 hours during regular business hours.
Order Cancellations
If you wish to cancel your order before it is shipped, contact us within 1 business day. For assistance, please email us at info@transferfactorworld.com. We aim to respond during official hours.
Damaged Orders
If your parcel is damaged during transit, please decline acceptance from the courier and contact our customer service team. If you are not present when the delivery is made, please reach out to us with the details, and we will assist you and issue a refund if necessary.
Lost Orders
If your order is not received within 3-6 days after shipping, please contact us. We will work with the courier to trace your parcel. If the package is confirmed lost, we will resend a new package to your address at no additional cost.
Shipping Policy Questions
For further inquiries;
Phone Number: +1 813-484-0891
Email:info@transferfactorworld.com
Address: 9202 Freedom Hill DR Seffner, FL 33584, United States
The business hours are as follows:
- Monday to Friday: 9:00 AM to 7:00 PM
- Saturday: 9:00 AM to 2:00 PM
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