Return & Refund Policy
Please review our Return & Refund Policy:
Return:
We uphold a 30-day return policy, affording you ample time to request a return within 30 days of receiving your item.
For a return to be eligible, the item must remain in its original condition, unworn or unused, with tags intact, and in its original packaging. Additionally, you will need to provide the receipt or proof.
Initiating a return is simple. Contact us at info@transferfactorworld.com to begin the process. Upon acceptance of your return, we'll furnish you with a return shipping label and detailed instructions on where and how to dispatch your package. Please note, items returned without prior authorization will not be accepted.
Feel free to reach out to us at info@transferfactorworld.com for any further queries regarding returns.
How can customers return products?
By mail.
How will customers receive the return label?
For defective products: Included in the package. For customer remorse: Customer's responsibility. What is the restocking fee?
A 10% restocking fee may apply.
Accepted product conditions for returns:
New or used.
Circumstances under which we offer returns & refunds:
Wrong Product:
If you receive an incorrect order, kindly reach out to us via email at info@transferfactorworld.com with accompanying photos of the erroneous product. We will furnish you with a return shipping label. Once tracked, we will promptly dispatch a replacement product.
Exchange:
Exchanges are only facilitated for defective or damaged products. Should you require an exchange for the same product, please contact us at info@transferfactorworld.com, and we will process the exchange free of charge.
Change Of Mind:
Regrettably, change of mind returns are not entertained. No refunds or returns will be processed in such instances. Please Note: Pertains to color, size, and texture.
Order Cancellation:
As we typically expedite order processing, if you wish to cancel your order, please notify us immediately. While we will make concerted efforts to intervene with our processing department, we cannot guarantee order cancellation once the product is dispatched.
** Refunds will be issued upon receipt and inspection of the returned product. Please allow 5-10 days for the refund to reflect in your bank account. Customer satisfaction remains our utmost priority.
Non-returnable items:
- Gift cards
- Downloadable software products
- Certain health and personal care items
To finalize your return, proof of purchase or receipt is required.
Refunds (if applicable):
Upon receiving and inspecting your returned item, we will notify you via email regarding the approval or rejection of your refund. If approved, the refund will be processed and credited to your original method of payment within a specified timeframe.
Late or missing refunds (if applicable):
If a refund has not been received, we suggest checking your bank account first, followed by contacting your credit card company and bank. Should the issue persist, please get in touch with us.
Sale items (if applicable):
sale items cannot be refunded , Only regular-priced items are eligible for refunds; unfortunately
Ship Returns To: 9202 Freedom Hill DR Seffner FL 33584, United States
For further inquiries:
If you have any further questions, please contact our customer services at:
Phone: +1 813-484-0891
Email: info@transferfactorworld.com